Software License Terms

Software as a Service (SaaS) License

Magicdesk grants you a limited, non-exclusive, non-transferable, revocable license to access and use our AI-powered restaurant management software under the terms specified below.

License Version: 2.0
Last Updated: 9/8/2026
License Type: Software as a Service (SaaS)

Fees, Credits, and Price Changes

Access to licensed features depends on an active paid subscription or authorized trial. Magicvisor, LLC may modify subscription prices, feature entitlements, AI/call credits, ads credits, overage rates, and related commercial terms for reasons including vendor costs, infrastructure, labor, compliance, inflation, product changes, market conditions, or abuse prevention. Unless a written order form locks pricing for a defined term, changes apply after notice for subsequent billing periods. Marketing metrics shown elsewhere are illustrative and not part of this license grant.

Grant of License

Permitted Uses

Subject to your compliance with these terms and payment of applicable fees, you may:

  • Access and use the Magicdesk platform for your restaurant business operations
  • Create AI-powered phone agents for call management
  • Process customer orders and reservations through our system
  • Integrate with approved third-party services (POS systems, delivery platforms)
  • Access call recordings, transcriptions, and analytics for your business
  • Use our APIs within the scope of your service plan

License Scope

  • Geographic: Worldwide, subject to export control restrictions
  • Users: Licensed per restaurant location and authorized user count
  • Duration: Valid for the term of your subscription agreement
  • Modifications: We may update the software with new features and improvements

License Restrictions

Prohibited Activities

You may not, and may not permit others to:

  • Copy, modify, adapt, reverse engineer, or create derivative works of the software
  • Decompile, disassemble, or attempt to derive source code from the software
  • Distribute, sublicense, rent, lease, or sell access to the software
  • Remove or alter any copyright, trademark, or proprietary notices
  • Use the software to develop competing products or services
  • Access the software to build similar or competitive products
  • Attempt to circumvent usage limits or access controls
  • Use the software for illegal, harmful, or abusive purposes

Technical Restrictions

  • No unauthorized API access or excessive rate limiting
  • No attempt to access underlying infrastructure or databases
  • No data scraping or automated data extraction beyond normal use
  • No security testing or vulnerability scanning without written permission

Open Source Software Components

Third-Party Open Source Licenses

Our software incorporates open source components subject to their respective licenses:

MIT Licensed Components:

  • React (Facebook)
  • Next.js (Vercel)
  • Tailwind CSS
  • Lucide React Icons
  • Date-fns
  • Axios
  • UUID
  • Clsx
  • JWT-Decode
  • React Hook Form

Apache 2.0 Licensed:

  • Google Auth Library
  • TypeScript
  • MongoDB Driver

BSD Licensed:

  • Mongoose
  • Node Forge

ISC Licensed:

  • Various Node.js modules

Open Source Compliance

  • All open source licenses are respected and properly attributed
  • Required copyright notices are maintained
  • License texts are available upon request
  • No GPL or other copyleft licenses that would affect proprietary code

API and Integration License

API Usage Terms

  • Rate Limits: API calls subject to usage limits per service plan
  • Authentication: Secure API keys required for all integrations
  • Data Format: JSON-based API responses and requests
  • Versioning: API versions maintained for backward compatibility

Integration Guidelines

  • Third-party integrations must be approved and certified
  • Custom integrations subject to additional terms and support
  • Integration testing and certification required for production use
  • Developer documentation and SDK provided

Updates and Modifications

Automatic Updates

  • Software updates are deployed automatically to maintain security and functionality
  • Critical security patches applied immediately
  • Feature updates provided based on service plan
  • Major version changes communicated with 30 days notice

Maintenance and Support

  • Scheduled maintenance windows communicated in advance
  • Technical support provided per service level agreement
  • Bug fixes and performance improvements included
  • Legacy version support for reasonable transition periods

Intellectual Property Rights

Magicdesk Proprietary Rights

  • All software source code, algorithms, and AI models remain our exclusive property
  • Magicdesk trademark, logo, and brand assets are protected
  • User interface designs, documentation, and training materials copyrighted
  • Patents and trade secrets protected under applicable law

User Data Rights

  • You retain ownership of your restaurant data and customer information
  • Data portability rights ensure you can export your information
  • Aggregated and anonymized data may be used for service improvement
  • Feedback and suggestions may be incorporated into future versions

License Termination

Termination Events

  • Non-payment of subscription fees beyond grace period
  • Material breach of license terms or acceptable use policy
  • Unauthorized use, copying, or distribution of software
  • Insolvency or bankruptcy proceedings
  • Mutual agreement between parties

Effect of Termination

  • Immediate cessation of software access and use rights
  • 30-day data export period before account deletion
  • Return or destruction of any downloaded software components
  • Survival of payment obligations and confidentiality terms

Export Control and Compliance

  • Software is subject to U.S. export control laws and regulations
  • Users must comply with all applicable export restrictions
  • No access permitted from countries subject to U.S. trade sanctions
  • Users warrant they are not on any restricted parties list

Support and Warranty

Technical Support

  • Support provided per service level agreement terms
  • Documentation, tutorials, and training materials available
  • Bug reports and feature requests tracked and prioritized
  • Best effort resolution for compatibility and integration issues

Limited Warranty

We warrant that the software will perform substantially in accordance with documentation for 30 days from first access. This limited warranty is your sole remedy for software defects.

Warranty void if software is modified, misused, or used outside specifications.

Contact Information

For questions about software licensing:

Email: hello@magicdesk.ai

Subject Line: Software License Inquiry

Phone: 517-5234-5551

Response Time: Within 2 business days


Open Source Licenses: hello@magicdesk.ai (Subject: Open Source)

API Documentation: hello@magicdesk.ai (Subject: API Documentation)

Technical Support: hello@magicdesk.ai (Subject: Technical Support)

These software license terms govern your use of the Magicdesk platform and associated technologies.