GDPR Information

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that came into effect on May 25, 2018, across the European Union. It gives individuals greater control over their personal data and requires organizations to be transparent about how they collect, use, and protect personal information.

At Magicvisor, we are committed to full GDPR compliance and protecting the privacy rights of all our users, particularly those in the European Union.

Data Collection: We collect data to provide our AI phone agent services:

• Account information (name, email, phone number)
• Business details (restaurant information, menu items)
• Call recordings and transcripts (with consent)
• Usage analytics and performance metrics
• Payment and billing information

Legal Basis: We process your data based on:

• Contract performance (providing our services)
• Legitimate interests (service improvement, security)
• Consent (for optional features like call recordings)
• Legal obligations (tax, regulatory requirements)

Security Measures: We implement comprehensive security to protect your data:

Your data may be transferred outside the European Economic Area (EEA) to provide our services. We ensure adequate protection through:

• Adequacy decisions by the European Commission
• Standard contractual clauses (SCCs)
• Binding corporate rules where applicable
• We work only with processors that provide adequate data protection guarantees
• Regular assessments ensure ongoing compliance with transfer mechanisms
• You can request details about specific transfers affecting your data

To exercise any of your GDPR rights, you can:

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority.